Agreement2018-10-22T22:04:24+00:00

Agreement

The agreement represents the commitment between myself as Counsellor and you as Client.

As a fully qualified counsellor, and registered member of the BACP (British Association of Counselling and Psychotherapy) I am contractually committed to work in accordance with the current Ethical Framework for the Counselling Professions. This ensures that you receive the required standard of service.

I hold an enhanced DBS certificate.

I am fully insured, covered by both professional indemnity and public liability.

Appointments

Counselling Sessions are held regularly, on the same day, at the same time each week and last for 50 minutes.

If you are unable to make your session, please contact me at the soonest possible opportunity either by phone, text or email. My phone number is 0771 3166153 and my email address is amy@amycarpenter.co.uk.

Fees

Unless otherwise agreed due to exceptional circumstances my fee is £40 per counselling session and is payable in advance of, or on the day of your session. I accept cash payments, for which a receipt will be given. I accept online transfers to my bank account and a receipt will be provided at the earliest possible opportunity.

Please be aware that I charge for missed counselling sessions with or without notice and this includes holidays (unless pre-arranged or booked at the start of counselling). If a minimum 48 hours notice is given, I will endeavour to rearrange with you a suitable time to conduct the session in the same week.

On the rare but unavoidable occasion that I need to cancel our agreed session you will not be charged and I will notify you by phone call or text.

Good Practice

If you are unhappy with any aspect of your counselling, please feel free to discuss with me in session.  If you feel unable to speak to me about your complaint, please refer to the BACP website (www.BACP.co.uk).

Confidentiality

Confidentiality is an extremely important aspect of counselling. Everything that we discuss during session is kept confidential unless there are exceptional circumstances where I am ethically or legally bound to break confidentiality.

  • In the case of a disclosure concerning acts of terrorism, vulnerable adult or child protection issues, or drug trafficking. Such disclosures will be passed onto the relevant authorities without delay. I am bound by law to take such action. Due consideration should be exercised before disclosing anything of a previously unreported criminal nature, as I may be obligated to contact the relevant authorities.
  • In the exceptional circumstance that there is immediate concern for your wellbeing or the wellbeing of others, it may be necessary to seek help outside of the therapeutic relationship. In such an event, and I am considering breaking confidentiality I would normally speak to you first.

Supervision

As a registered member of the BACP I am required to receive regular clinical supervision of my work. This is to ensure standards of care are maintained, and so that you are assured a quality standard of service. I usually write minimal process notes after sessions, which are disclosed to no one other than my supervisor, unless requested under a court of law subpoena. These notes are kept separately from any identifiable details I may have retained about you.

Termination of Agreement

Please note that I will not suddenly or without warning terminate counselling, unless in exceptional circumstances which would become clear in the course of our work together. This would be fully discussed at the time.

Please note that any threats or acts of violence will immediately invalidate the agreement.

I will always give you a minimum notice period of one month for holidays, and you will not be charged.

Drugs and Alcohol

I am unable to conduct sessions with anyone under the influence of drugs or alcohol.